FAQs

Can i Bring A Chair?
 

YES! Camping chairs, fold up chairs and garden chairs will be allowed. Please do not bring your 3 piece sofa though! 

Are There Any Age Restrictions? 

Any person(s) under 18 years of age MUST be accompanied by a full paying adult (18yrs+) 

What ID is accepted?

We accept driving licences, passport or the bank card used to purchase the tickets.  

CAN I LEAVE AND RE-ENTER ?

STRICTLY NO LEAVING AND RE-ENTERING, ONCE YOU LEAVE THE FESTIVAL YOU CANNOT RETURN (CAMPERS EXEMPT)

WHEN WILL MY TICKET ARRIVE ?

TICKETS ARE EMAILED TO YOU IMMEDIATELY UPON BOOKING

IS THERE PARKING ONSITE ?

LOTS OF PARKING IS AVAILABLE ONSITE AND ITS COMPLETELY FREE! CARS ARE LEFT AT THE OWNERS RISK AND WE TAKE NO RESPONSIBILITY 

ARE THERE ANY CASH MACHINES ONSITE ?

NO. SOME VENDORS AND BARS DO ACCEPT CARD PAYMENT BUT WE ADVISE YOU TO BRING ENOUGH CASH WITH YOU

Will There Be Showers/Toilets In The Campsite?

TOILETS 

We know that there's nothing worse than smelly, dirty, horrible festival toilets! Here at Rock the Park all our facilities are clean, well maintained and easily accessible for the whole weekend.

All the toilets will be manned by a professional company (Blue Loos) for the duration of the festival, 24hrs a day to make sure that toilets are in tip top condition all weekend! 

As well as cubicle toilets, there'll be access to separate toilets for disabled users. There'll also be urinals for males. Glampers will get their own private VIP toilets not shared with the rest of the campsite.

SHOWERS

YES!  We know everyone loves to start their day with a nice warm shower! We have a luxury shower blocks available for campers to use in the onsite camping only. The showers will be open from 6.30am to 1pm, Friday, Saturday, Sunday & Monday, so there's plenty of time to grab your towel and jump in! To make sure everyone can access these great facilities, there is a small charge for the showers. The prices are: £2 per person. Glampers will have free use of the showers.

Can I Bring My Own Alcohol/Drinks?

No. No drinks of any kind can be taken onto the festival arenas. There are plenty of bars and food outlets onsite selling a wide variety of soft drinks and alcoholic drinks at reasonable prices including real ales, cider, lager, wines, spirits & cocktails. This excludes 1 x sealed plastic bottle water per person. 

 

CAMPING

You can bring your own alcohol into the campsites ONLY, but NOT into the main arena. No alcohol can be taken into the main festival arena! You cannot bring excessive amounts of alcohol into the campsite, i.e. more than for personal consumption. Security teams will confiscate excessive amounts of alcohol. Anyone found selling alcohol onsite will be ejected from the event with no refund.

PLEASE NOTE: No glass including glass bottles will be allowed anywhere onsite. Security teams will be searching bags on entry to the campsites and the festival any glass will be confiscated.

You don't have to be 18 to attend Rock the Park but you must be 18 or over to purchase and consume alcoholic drinks.

Rock the Park operates the "Challenge 25" policy. If you look under 25 please do not be offended if we ask you for proof of age when you buy alcohol.

Any person under the age of 18 found with alcohol will have it confiscated from them. Do not buy alcohol for a person under the age of 18 if you do you risk being ejected from the festival.

Can I Bring Food?

Sorry no food can be taken into the event. There are plenty of catering units onsite including vegetarian and vegan options. We have a huge selection of world foods for you to choose from including

- MEXICAN (Fajitas / Burritos / Nachos / Wraps)

- INDIAN (Finest Indian curries) 

- PORTUGUESE (Halloumi Piri-Piri / 8oz rump steak / Skin-on Fries / Veggie Wraps) 

- AMERICAN (Hot dogs / Burgers / Bbq Ribs)

- CHINESE (Noodles / Sweet and Sour / Curry / Chow Mein) 

- CARIBBEAN (Jerk Chicken / Spicy Chicken / Wraps) 

- ITALIAN (Pizza & Pasta's) 

 

There will also be a choice of Dessert & Sweet units selling Pancakes / Waffles / Ice Cream & Sweets and also stalls featuring Chilli / Cakes / Brownies and also a breakfast unit selling the world's best bacon baps (Well..we think they are!!) and so much more. Vegan & Vegetarian options also available!! Baby food exempt. 

Can I Bring My Dog?

Despite our love of mans best friend, unfortunately we cannot let any dogs into the festival. Only assistance dogs are allowed. If you need to bring an assistance/service dog to the festival, please send the relevant certification to info@cycloneevents.co.uk, once you have purchased your own ticket.

Where Do I Buy Tickets From?

Tickets can only be purchased online through this website or Eventbrite. Eventbrite are Rock the Park's official ticket partner. Please do NOT buy tickets via any other website or through any second hand selling websites including Facebook/twitter etc.. You will not be granted access to the festival as your name will not match your ticket. Tickets cannot be sold on.

What Time Should I Arrive?

CAMPING

Campers (Tents & Caravans) can arrive from:

4pm until 9pm Thursday 6th August

12noon until 9pm on Friday 7th August

11am until 6pm on Saturday 8th August

11am until 6pm on Sunday 9th August

GLAMPING

Glampers can arrive from:

12 noon until 9pm on Friday 7th August

FESTIVAL

Gates open each day from

3pm on Friday 7th August

11am on Saturday 8th August

11am on Sunday 9th August

(Music finishes at 11pm each night)

You may arrive onsite anytime you wish before last entry at 8pm. The event will finish by midnight. Campers will get early access to the festival at 10:30am.

Can I Leave The Event and Re-Enter?

ONLY camping tickets holders may leave and re-enter the festival site. Those who are not camping cannot leave and re-enter, once you leave the festival you will not be granted access back in.

Can I Bring My Children Under 5?

This is completely at the parents discretion. If you feel they will enjoy the festival then by all means bring them along. Children under 12 go FREE! We have  "CAMP ROCK KIDZ ZONE" for the little ones with lots of stalls and fairground rides.

Do Carers Have To Buy A Full Ticket?

Concessions ticket at a lower rate for carers will be available. Simply book a  adult ticket for the person with disabilities and a teen ticket regardless of age for the carer, this gives the carer around 40 % discount. Disabled parking is available on site and marshals will be on hand to give any assistance needed. If you require special assistance please email us info@cycloneevents.co.uk and we will do our best to give you the support you need.  

Tickets Terms & Conditions

By purchasing this ticket you agree to the following terms & conditions;
***Before buying this ticket you MUST ensure you are able to attend. Your ticket is not refundable regardless of the circumstances. You can also not sell tickets on. Failure to comply will result in your ticket being cancelled.
*If buying the ticket as a gift please enter their details not your own.
*Anyone under the age of 18 MUST be accompanied by a full paying adult (18+)
*Under 12s go free but still require a ticket(Select free ticket option on the booking page)
*Photo ID must be shown to enter any bar area's. We operate a strict challenge 25 policy
*Photo ID must be shown to gain entry to the event. Your ID must match your ticket name. 
*Tickets are non-refundable and non-transferable.
*No illegal drugs or alcohol will be taken onto the event field and will be subject to confiscation and will result in the party being ejected from the event and handed over to onsite police. Sniffer dogs are used at all entrance points. 
*NO alcohol can be taken into the event. You can only purchase alcohol once inside the event.
*No food can be taken into the event. You can only purchase food once inside the event. (baby food / dietary needs exempt)
*1 x sealed 500ml bottle of water per person will be allowed. There are free water points once inside.
 *I/we will not bring any of the following onto the event field;
·       Flags
·       Windbreakers (EXCLUDED FOR CAMPERS)
·       Tents (EXCLUDED FOR CAMPERS)
·       Candles / tealights / BBQ's / sparklers / fireworks / Any other type of explosive
·       Knives (apart from plastic knives for food)
·       Aerosols
·       Pets or other animals (except guide/service dogs)
·       Alcohol/spirits
·       Food
·       Large Bags / rucksacks (Hand Bags, Baby Bags, Campers exempt) 
·       Drones
Bags will be searched upon arrival by a trained member of security staff or steward
NO EXCEPTIONS

© 2020 by Rock The Park Wrexham Limited

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Registered in Wales & England No. 11560025

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Rock The Park Wrexham Limited is not affiliated with Cyclone Events Limited